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SERVICE QUALITY OF LAND CERTIFICATE AT LAND OFFICE OF PALEMBANG-INDONESIA: SERVQUAL MODEL

DOI : 10.21831/jnp.v6i2.21206

Hardiyansyah - Hardiyansyah ⁽¹⁾

(1) Universitas Bina Darma, Indonesia

129-146

Abstract : 55

PDF : 19

DOI : 10.21831/jnp.v6i2.21206

IMPORTANCE PERFORMANCE ANALYSIS KUALITAS PELAYANAN BADAN PENGELOLAAN PENDAPATAN DAERAH KOTA BANDUNG

DOI : 10.21831/jnp.v7i1.23165

Ahmad Zaini Miftah ⁽¹⁾, Yogi Suprayogi Sugandi ⁽²⁾, Dedi Sukarno ⁽³⁾

(1) Universitas Muhammadiyah Bandung, Indonesia ,

(2) Universitas Padjadjaran, Indonesia ,

(3) Universitas Padjadjaran, Indonesia

91-104

Abstract : 33

PDF : 31

DOI : 10.21831/jnp.v7i1.23165

ANALISIS INDEKS KEPUASAN PENGGUNA LAYANAN PUSAT ARSIP INAKTIF (RECORD CENTER) ARSIP NASIONAL REPUBLIK INDONESIA

DOI : 10.21831/jnp.v6i1.20738

Martino Martino ⁽¹⁾

(1) Pusat Pengkajian dan Pengembangan Sistem Kearsipan, Arsip Nasional Republik Indonesia (ANRI), Indonesia

35-56

Abstract : 173

PDF : 179

DOI : 10.21831/jnp.v6i1.20738

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