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1 - 17 of 17 items

CITY TOURISM TRANSPORTATION SERVICES: A CASE STUDY OF DOUBLE-DECKER BUS ROUTE 5 IN SPECIAL CAPITAL REGION OF JAKARTA

DOI : 10.21831/jnp.v8i1.31103
Bhakti Nur Avianto (1), Erina Oktaviani (2)
(1) Universitas Nasional, Indonesia ,
(2) , Indonesia
72-82
Abstract : 23
PDF : 25

SERVICE QUALITY OF LAND CERTIFICATE AT LAND OFFICE OF PALEMBANG-INDONESIA: SERVQUAL MODEL

DOI : 10.21831/jnp.v6i2.21206
Hardiyansyah - Hardiyansyah (1)
(1) Universitas Bina Darma, Indonesia
129-146
Abstract : 53
PDF : 13

PUBLIC SERVICE STANDARDS IN THE CITY'S LABOR DEPARTMENT MAKASSAR CITY

DOI : 10.21831/natapraja.v10i1.44124
Sitti Hardiyanti Arhas (1), Risma Niswaty (2), Suprianto Suprianto (3), Jamaluddin Jamaluddin (4)
(1) Business Administration Education, Faculty of Social Science, Universitas Negeri Makasar, Makasar, Indonesia ,
(2) Business Administration Education, Faculty of Social Science, Universitas Negeri Makasar, Makasar, Indonesia ,
(3) Universitas Borneo Tarakan, Indonesia ,
(4) Universitas Negeri Makassar, Indonesia
70-77
Abstract : 25
PDF : 22

ANALISIS INDEKS KEPUASAN PENGGUNA LAYANAN PUSAT ARSIP INAKTIF (RECORD CENTER) ARSIP NASIONAL REPUBLIK INDONESIA

DOI : 10.21831/jnp.v6i1.20738
Martino Martino (1)
(1) Pusat Pengkajian dan Pengembangan Sistem Kearsipan, Arsip Nasional Republik Indonesia (ANRI), Indonesia
35-56
Abstract : 160
PDF : 168

STRATEGY OF PUBLIC SERVICE TO IMPROVE SERVICE QUALITY AT THE INSTITUTE OF LEARNING DEVELOPMENT AND PROFESSION (LP3) STATE UNIVERSITY OF SURABAYA

DOI : 10.21831/natapraja.v9i2.45676
Himawan Wismanadi (1), Wiryo Nuryono (2), Suhartiningsih Suhartiningsih (3), Meirinawati Meirinawati (4)
(1) Institute of Learning Development and Profession, State University of Surabaya ,
(2) Institute of Learning Development and Profession, State University of Surabaya ,
(3) Institute of Learning Development and Profession, State University of Surabaya ,
(4) Institute of Learning Development and Profession, State University of Surabaya
156-171
Abstract : 19
PDF : 17

IMPORTANCE PERFORMANCE ANALYSIS KUALITAS PELAYANAN BADAN PENGELOLAAN PENDAPATAN DAERAH KOTA BANDUNG

DOI : 10.21831/jnp.v7i1.23165
Ahmad Zaini Miftah (1), Yogi Suprayogi Sugandi (2), Dedi Sukarno (3)
(1) Universitas Muhammadiyah Bandung, Indonesia ,
(2) Universitas Padjadjaran, Indonesia ,
(3) Universitas Padjadjaran, Indonesia
91-104
Abstract : 29
PDF : 28

HOW IS THE DISTRICT HEALTH CENTER IMPROVING THE QUALITY OF HEALTH SERVICES IN THE KAMPAR KIRI TENGAH SUBDISTRICT?

DOI : 10.21831/natapraja.v11i2.66881
Putri Utama (1), Weni Puji Hastuti (2)
(1) Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia ,
(2) Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia
145-158
Abstract : 131
PDF : 10

Service Performance Indicator Sebagai Upaya Peningkatan Kualitas Pelayanan Publik di Stasiun Lempuyangan Yogyakarta

DOI : 10.21831/jnp.v1i1.3462
Deby Febriyan Eprilianto (1)
(1)
Abstract : 154
PDF : 294

Service Performance Indicator Sebagai Upaya Peningkatan Kualitas Pelayanan Publik di Stasiun Lempuyangan Yogyakarta

DOI : 10.21831/jnp.v1i1.3442
Deby Febriyan Eprilianto (1)
(1)
Abstract : 175
PDF : 470

BUREAUCRACY REFORM IN TAX SERVICES ONLINE IN THE KUPANG CITY

DOI : 10.21831/natapraja.v11i1.54601
Cataryn Vlantyna Adam (1), Sirilus Seran (2), Anthon Simon Yohanis Kerihi (3), Zet Sony Libing (4)
(1) Nusa Cendana University, Indonesia ,
(2) Nusa Cendana University, Indonesia ,
(3) Nusa Cendana University, Indonesia ,
(4) Nusa Cendana University, Indonesia
1-14
Abstract : 102
PDF : 104

MENGUKUR KINERJA DESENTRALISASI ADMINISTRASI DI KOTA KUPANG

DOI : 10.21831/jnp.v7i2.26725
I Putu Yoga Bumi Pradana (1)
(1) Universitas Nusa Cendana, Indonesia
203-216
Abstract : 61
PDF : 61

IMPLEMENTATION OF THE SMART CITY PROGRAM TO IMPROVE PUBLIC SERVICES IN SEMARANG CITY

DOI : 10.21831/natapraja.v9i2.44162
Herpita Wahyuni (1), Titin Purwaningsih (2), Nia Herlina (3)
(1) Universitas Muhammadiyah Yogyakarta, Indonesia ,
(2) Universitas Muhammadiyah Yogyakarta, Indonesia ,
(3) Universitas Gadjah Mada, Indonesia
131-147
Abstract : 112
PDF : 52

INOVASI IMPLEMENTASI E-HEALTH SEBAGAI MANIFESTASI SMART CITY DI KOTA YOGYAKARTA UNTUK MENINGKATKAN KUALITAS PELAYANAN KESEHATAN IBU DAN ANAK

DOI : 10.21831/jnp.v5i1.18599
Erni Saharuddin (1)
(1) Universitas "˜Aisyiyah Yogyakarta, Indonesia
Abstract : 369
PDF : 452

KUALITAS PELAYANAN PARKIR DI TEPI JALAN UMUM KOTA YOGYAKARTA

DOI : 10.21831/jnp.v4i2.12619
Abdiana Ilosa (1)
(1)
Abstract : 310
PDF : 796

MENGUKUR INDEKS KEPUASAN MASYARAKAT (IKM) TERHADAP PELAYANAN PUBLIK PADA ORGANISASI SEKTOR PUBLIK KELURAHAN

DOI : 10.21831/jnp.v7i1.24769
Ahmad Sururi (1)
(1) Program Studi Administrasi Publik Universitas Serang Raya, Indonesia
105-120
Abstract : 125
PDF : 80

EFEKTIVITAS UNIT LAYANAN ADUAN SURAKARTA DALAM MENERIMA KELUHAN WARGA DI KOTA SURAKARTA

DOI : 10.21831/jnp.v7i2.22044
Is Hadri Utomo (1), Retno Suryawati (2), Herwan Parwiyanto (3)
(1) Universitas Sebelas Maret, Indonesia ,
(2) Universitas Sebelas Maret, Indonesia ,
(3) Universitas Sebelas Maret, Indonesia
217-230
Abstract : 36
PDF : 26

MAPPING THE NEW COMPONENTS OF PEOPLE WITH DISABILITIES IN PUBLIC TRANSPORTATION: SYSTEMATIC LITERATURE REVIEW

DOI : 10.21831/natapraja.v12i2.77129
Khayu Rohmi (1)
(1) , Indonesia
1-18
Abstract : 42
PDF : 16
1 - 17 of 17 items